Privacy Policy
Last Updated: August 4, 2025
Wondrous Journey (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly and in accordance with applicable privacy laws, including the Personal Data Protection Act 2010 (PDPA) of Malaysia.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information that can identify you, including but not limited to:
Full name
Email address
Phone number
Mailing address
Passport details (for travel bookings)
Emergency contact information
1.2 Non-Personal Information
Information that does not identify you directly, such as:
Browser type and version
IP address
Device information
Website usage data through cookies or similar technologies
2. How We Collect Your Information
We collect personal data through:
Direct Interactions – when you fill out booking forms, contact us, subscribe to our newsletter, or communicate with us.
Automated Technologies – through cookies, analytics tools, and similar tracking technologies when you visit our website.
Third Parties – such as travel partners, payment processors, and service providers.
3. How We Use Your Information
We use your information for the following purposes:
To process and confirm your bookings
To communicate with you about your travel arrangements
To send you updates, promotions, and newsletters (if you have opted in)
To improve our website, services, and customer experience
To comply with legal obligations and prevent fraud
4. Sharing Your Information
We may share your information only when necessary and with trusted parties, including:
Travel service providers (airlines, hotels, tour operators) for booking purposes
Payment processors to complete transactions
Legal authorities if required by law
Business partners for co-hosted tours or events
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You may choose to disable cookies in your browser settings, but this may affect certain website functions.
7. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights (Under Malaysia PDPA)
You have the right to:
Access and request a copy of your personal data
Request corrections to your personal data
Withdraw your consent for us to process your data
Request deletion of your personal data (subject to legal and contractual obligations)
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our services after changes means you accept the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
📧 Email: wondrousjourney84@gmail.com
📞 Phone: +60 12-576 1845 / +60 12-473 7028
🏢 Address: No. 11-C, Jalan Jones, 10250 Penang, Malaysia
隐私政策
最后更新日期：2025年8月4日
Wondrous Journey（“我们”）致力于保护您的隐私，并确保您的个人资料按照相关法律（包括马来西亚《个人数据保护法 2010》（PDPA））安全且负责任地处理。
本隐私政策解释了我们在您使用我们的网站、服务或与我们沟通时，如何收集、使用、披露及保护您的个人信息。
1. 我们收集的信息
我们可能收集以下类型的信息：
1.1 个人信息
能够识别您身份的信息，包括但不限于：
姓名
电邮地址
电话号码
通讯地址
护照资料（用于旅游预订）
紧急联络人信息
1.2 非个人信息
不能直接识别您身份的信息，例如：
浏览器类型及版本
IP 地址
设备信息
网站使用数据（通过 Cookies 或类似技术收集）
2. 我们如何收集您的信息
我们通过以下方式收集您的个人数据：
直接交互 – 当您填写预订表格、联系我们、订阅我们的电子报，或与我们沟通时。
自动化技术 – 当您访问我们的网站时，通过 Cookies、分析工具及其他追踪技术收集。
第三方 – 如旅游合作伙伴、支付处理方和服务供应商。
3. 我们如何使用您的信息
我们收集您的信息以用于以下目的：
处理及确认您的预订
与您联系有关旅游安排事宜
发送最新消息、促销活动及电子报（需您同意订阅）
改善我们的网站、服务和客户体验
遵守法律要求及防止欺诈行为
4. 我们如何分享您的信息
我们仅在必要时与可信赖的合作伙伴分享您的信息，包括：
旅游服务提供商（航空公司、酒店、旅行社）
支付处理机构（用于完成交易）
法律机构（如法律要求）
联合主办旅游或活动的商业伙伴
我们不会出售、出租或将您的个人数据用于第三方的市场营销目的。
5. 数据保存
我们仅会在实现本隐私政策所述目的所需的期限内，或法律要求的期限内，保留您的个人数据。
6. Cookies 与追踪
我们的网站使用 Cookies 来提升您的浏览体验。您可以在浏览器设置中禁用 Cookies，但这可能会影响部分网站功能。
7. 数据安全
我们采取合理的技术和管理措施，保护您的数据免遭未经授权的访问、更改、披露或破坏。然而，通过互联网传输数据并非百分之百安全，我们无法保证绝对的安全性。
8. 您的权利（根据马来西亚 PDPA）
您有权：
访问并索取您的个人数据副本
要求更正您的个人数据
撤回您对数据处理的同意
要求删除您的个人数据（须符合法律及合约要求）
若您想行使这些权利，请通过以下方式联系我们。
9. 第三方链接
我们的网站可能包含第三方网站的链接。我们不对这些网站的隐私做法或内容负责，建议您查阅相关网站的隐私政策。
10. 本隐私政策的更改
我们可能不时更新本隐私政策。任何更改将发布在此页面并注明更新日期。若您在更改后继续使用我们的服务，即表示您接受更新后的政策。
11. 联系我们
如果您对本隐私政策有任何疑问，或希望行使您的权利，请联系我们：
📧 电邮： wondrousjourney84@gmail.com
📞 电话： +60 12-576 1845 / +60 12-473 7028
🏢 地址： No. 11-C, Jalan Jones, 10250 Penang, Malaysia
